I hope you are all doing well!
In light of the coronavirus pandemic, I will be conducting only telementalhealth sessions until at least May 1, 2020. As we near the end of that time we will reassess and see what the recommendations are going forward in terms of returning to in-office sessions.
There are many options open to us!
- Doxy.me (HIPAA Compliant)
- Regular voice call
- Google Duo
- Google Hangouts
- Facebook Messenger video chat
I use a software called doxy.me for online sessions. It is completely secure and HIPAA-compliant. Below is the link for sessions going forward. You click on the link, write your name where indicated, and click “check-in” and then wait until I come to get you from my virtual waiting room. Sort of like in-person but virtual instead! I am glad that we have this option.
As of March 17, 2020 the Office for Civil Rights informed practitioners that they have relaxed requirements to utilize only HIPAA compliant methods of communication, in an effort to allow clients and practitioners to stay connected during this time. It states, “Under this Notice, covered health care providers may use popular applications that allow for video chats, including Apple FaceTime, Facebook Messenger video chat, Google Hangouts video, or Skype, to provide telehealth without risk that OCR might seek to impose a penalty for noncompliance with the HIPAA Rules related to the good faith provision of telehealth during the COVID-19 nationwide public health emergency.”
Here is a link to a page which will explain the basics of doing an online session.
If for any reason you would prefer to have a phone session instead of a video session, that is available to you as well. Please contact me via email if you have any questions or concerns at all – I am happy to go over any of this information with you at any time.
Insurance processing will continue uninterrupted as before. Please do not hesitate to ask questions.
Please email me at email@example.com for the informed consent form specific to telehealth. Please read, sign and date, and return to me in the event we choose to work via video or telephone.
Stay safe out there, and wash your hands!
Jake Voelker MA, LMFT
Parkdale Therapy Group, LLC